Payments, shipping and returns. - Gorilla Grillz - Premium Quality CBD

SHIPPING AND RETURNS

FREE SHIPPING FOR ORDERS OVER 50€

Shipping is free for orders over €50. The shipping cost for an order under €50 is €5.
*SATURDAY DELIVERY: It is a free shipping method for orders over €75. For orders under €75, it costs €10. Only available Thursday and Friday.

SHIPMENTS TO SPAIN (Balearic Islands included) and PORTUGAL.

We ship to the peninsula and the Balearic Islands. We will let you know when we can return to the Canary Islands, Melilla and Ceuta!
Shipments in 24-48 hours. Working days. In times of high demand, such as Black Friday or Christmas, transport agencies could suffer delivery delays.

RETURNS

If you notice any issues when receiving your order, please contact us within 24 hours via [email protected]

SATURDAY DELIVERIES

You can choose the Saturday delivery option on orders placed from 5 pm on Thursday to 5 pm on Friday.
It is a free shipping method for orders over €75. For orders under €75, it costs €10.

SHIPMENTS TO DELIVERY POINT

If it is more convenient for you, due to schedules or the area where you live, you have the option of sending to a delivery point. You can choose both NACEX (https://www.nacex.es/irCerca.do) and MRW (https://pointmap.mrw.es) delivery points. With Correos express, it is only possible for orders paid by card or bank transfer.
Please leave it written in the order notes indicating the delivery point and the shipping agency.

PAYMENT METHODS

Payment by card

Make your payment secure with a debit/credit card. Don’t forget to complete the double bank verification.

TRANSFER

When you finish your order, make the payment by bank transfer. If you prefer to pay by bizum, please contact us.

CASH ON DELIVERY

Choose to pay in person upon receipt of your order! Remember to have the exact amount for the delivery person. It has a free cost at the moment for you, we assume the expenses of the delivery company.

SUPPORT AND RETURNS

If you notice any issues when receiving your order, please contact us within 24 hours via [email protected]

We offer personalized online support via WhatsApp in the online chat that you can find in the bottom right corner. One of the components of Gorilla Grillz will guide you in your purchase or provide a solution for any type of incident.